Prepaid Roaming
Prepaid Roaming
Prepaid Roaming is the ability for a Vodacom Prepaid subscriber
to automatically make and receive voice calls, send and receive SMS
with his Vodacom Tanzania number while he is visiting another
country.
ACTIVATE ROAMING
Step 1
Ensure you have sufficient airtime / credit balance in your phone.
There is no minimum or maximum amount required, this would depend
on how much you intend to use on your phone. For example, if
you only want to receive SMS, you don't need any credit at
all!
Note: While roaming, you may recharge your prepaid account
via the Instant Recharge method using Vodacom Tanzania vouchers
only. Should you run out of phone credit, you may also recharge
your account by receiving a Phone Credit Transfer of electronic
top-up (VodaJAZA).
Step 2
Call Customer Care 100 / 101 to activate the service on your
number. Activation is FREE and does not expire until you call up
Customer Care again to remove the service.
Step 3
Switch off your cellphone and switch it on again upon arrival in
the destination country. The network will automatically connect to
the roaming partner.
If the phone does not automatically select the roaming partner, you
can set this manually via the Network selection option on your
phone. Most standard phones have this option under Phone Setting
àNetwork Selection - it will be set to 'Automatic' by default. You
must select 'Manual' - it will show you a list of available
networks, from which you may then select the partner network.
Example: Safaricom or Mango.
| Country |
Prepaid Roaming Partner |
| South Africa |
Vodacom -- South Africa |
| Kenya |
Safaricom -- Kenya |
| Uganda |
MTN & UTL-- Uganda |
| Belgium |
Belgacom -- Belgium |
| Turkey |
Turkcell -- Turkey |
| Rwanda |
MTN -- Rwanda |
| Saudi Arabia |
Telecom -- Saudi Arabia |
| UAE |
Etisalat --- UAE |
| Mauritius |
Mtel--- Mauritius |
| Mozambique |
Vodacom & Mcel -- Mozambique |
| Tunisia |
Orascom --- Tunisia |
SERVICES & CHARGES
- Prepaid Roaming enables voice calls within the visited country
and back to Tanzania only.
- SMS can be sent to and receive from any destination / point of
origin.
- Roaming calls are billed on Per Minute Billing basis only.
Subscribers on Per Second Billing do not need to convert to Per
Minute Billing; they will automatically be charged per minute for
calls made while they are roaming.
- Roamers are billed for incoming calls received while they are
roaming.
- Should you have any queries or comments on prepaid roaming do
email feedback@vodacom.co.tz